This delivery and payment guide explains how to check the options shown for your order. Review the destination, selected delivery method and payment instructions at checkout before submitting your purchase.
Delivery and payment
Check the options for your order
Delivery and payment are part of the final order review. Start by adding the intended products to your basket and checking their names, quantities and selected variations. At checkout, enter the destination accurately so the store can show the shipping choices available for that address. Read the displayed method and charge before submitting the order. A location name alone may not provide enough information to determine the available service, so include the complete address and postcode requested by the form.
Your delivery address matters
Check the building name or number, street, town or city, postcode and country. If you use a delivery address that is different from the billing address, review both sections separately. Saved account details can be convenient, but they may still contain an earlier address. Correct them before placing a new order rather than relying on a later message to change the destination. If you notice an error after submitting an order, contact us with the order reference and explain the correction you are requesting as soon as possible.
Follow the selected payment instructions
Payment methods can involve different steps. Where the store offers direct bank transfer, follow the bank details and reference instructions supplied for that order. Where payment is arranged through an emailed link, use the instructions provided with the order and check the destination and details before proceeding. Selecting a method at checkout is not the same as completing every payment step. Keep the order number available and use it when asking a question about payment. Never send a banking password or complete card details through a general enquiry form.
After you have checked out
Keep the confirmation information and review any instructions displayed after submission. Your order reference is the most useful identifier when asking about a purchase. If you are unsure whether an order was recorded, check the confirmation screen, email folders and account area where applicable before placing it again. Delivery information should be read alongside the current order details, rather than treated as a guarantee based on a previous purchase. For a question about the available options or a submitted order, use the contact page and include the reference and a concise explanation of what you need to check.
Useful links
Keep this delivery and payment page available while browsing the complete shop. You can review the delivery and payment guide or contact El Toro with a specific product or order question.